47bd Privacy Policy

This Privacy Policy ("Policy") applies to users ("you", "your") of the 47bd platform ("we", "our"). 47bd operates a safe and reliable online gaming service for players in Bangladesh. When you register on 47bd or use our services, you agree to the terms described in this Policy.

1. Information Collection

47bd may collect information about you in various ways. The types of information collected are described in detail below:

1.1 Information You Provide

• Full name and date of birth
• Email address
• Mobile number (for account verification purposes only)
• Payment method details (bKash, Nagad, or Rocket number)
• Documents required for identity verification (national ID card or passport)
• Messages sent to us via live chat or email

1.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Which pages on our site were visited and for how long
• Records of login and logout times
• Gaming history and transaction records

1.3 Cookies and Tracking Technologies

47bd uses cookies and similar technologies to improve your user experience, simplify session management, and ensure platform security. You can disable cookies in your browser settings, though this may limit some functionality.

2. Purpose of Using Information

47bd uses the collected information for the following legitimate purposes:

1. Account Management: Handling registration, login, identity verification, and account security.
2. Transaction Processing: Processing deposits and withdrawals via bKash, Nagad, and Rocket.
3. Customer Support: Providing assistance via live chat and resolving issues.
4. Security and Fraud Prevention: Detecting and preventing suspicious activity.
5. Legal Compliance: Following applicable laws and regulations.
6. Service Improvement: Enhancing platform functionality and user experience.
7. Bonuses and Promotions: Informing you about bonus offers and special promotions you are eligible for.
8. Responsible Gaming: Monitoring playing patterns to identify potentially problematic behaviour.

3. Information Sharing and Disclosure

47bd does not sell your personal information to third parties. However, information may be shared in certain circumstances:

3.1 With Service Providers

We work with trusted third parties to carry out essential operations such as payment processing, identity verification, technical infrastructure, and customer support. These providers receive information under strict confidentiality agreements and may only use it for specified purposes.

3.2 Legal Obligations

In the case of a court order, government investigation, or other legal obligation, 47bd may disclose information as required by applicable law.

3.3 Corporate Changes

In the event of company restructuring, merger, or acquisition, user information may be transferred to the new entity. We will provide advance notice in such cases.

4. Data Security Measures

47bd has adopted industry-standard technical and organisational measures to protect your information:

• SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
• Secure Servers: Your information is stored in firewall-protected, secure data centres.
• Access Controls: Only authorised personnel can access personal information.
• Regular Security Testing: Our systems undergo regular security audits.
• Two-Factor Verification: An additional verification layer for sensitive account actions.
• Data Minimisation: We collect only the information necessary to provide our services.

5. Data Retention Period

47bd retains your information for as long as it is necessary to provide services or as required to meet legal obligations. Specifically:

• Active account data: for as long as the account remains active.
• Closed account data: for a defined period in accordance with legal and regulatory requirements.
• Transaction records: retained in accordance with financial regulations.
• Communication history: for as long as necessary to improve customer support standards.

Once the defined period expires, we securely delete or anonymise your information so that you can no longer be identified.

6. Your Rights

As a 47bd user, you have the following rights:

1. Right of Access: The right to know what information we have collected about you and to receive a copy.
2. Right to Rectification: The right to request correction of any inaccuracies in your information.
3. Right to Erasure: The right to request deletion of your information in certain circumstances (legal obligations apply).
4. Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
5. Right to Object: The right to object to marketing communications or certain types of processing.
6. Right to Portability: The right to receive your information in a structured format.

To exercise any of these rights, please contact us. We generally respond to requests within 30 business days.

7. Marketing Communications

If you consent to promotional communications at the time of registration or afterwards, 47bd may send you messages about special offers, bonuses, and gaming updates. You can opt out of these communications at any time by:

• Clicking the "Unsubscribe" link in any email you receive.
• Changing your notification preferences in your account settings.
• Notifying our support team directly.

Please note that even if you opt out of marketing communications, important account-related messages (security alerts, transaction confirmations, etc.) will continue to be sent.

8. Third-Party Links and Services

Some game services on the 47bd platform are operated by third-party providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others). These providers have their own privacy policies that apply to their services. 47bd is not responsible for the data practices of these third parties, but we work only with trusted and established providers.

9. Protection of Children and Minors

47bd strictly refrains from providing services to anyone under the age of 21. We do not knowingly collect personal information from minors. If you suspect that a minor's information has been collected for any reason, please notify our support team immediately — we will delete that information promptly.

10. International Data Transfers

For operational purposes, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that appropriate safeguards are in place for all international transfers and that your information remains protected in accordance with the standards of this Policy.

11. Policy Changes

47bd reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will:

• Update the revision date on this page.
• Notify you by email where applicable.
• A notice of important changes may be shown when you log in to the service.

If you continue using the service after changes are made, you will be considered to have accepted the updated Policy.

12. Applicable Law

This Privacy Policy shall be interpreted and governed in accordance with the laws of the People's Republic of Bangladesh. Any disputes arising in connection with this Policy will be resolved in accordance with the relevant legal framework.